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Deep Loyalty
Deep Loyalty is my upcoming book about reinventing customer loyalty…€ 34,99 Add to Cart This product has multiple variants. The options may be chosen on the product page -
101 tips
Snelle respons, persoonlijke aandacht, multichannel bereikbaarheid en proactieve ondersteuning: dat…€ 29,99 Add to Cart This product has multiple variants. The options may be chosen on the product page -
A Diamond in the rough
There is a big paradox in the world of customer…€ 34,99 Add to Cart This product has multiple variants. The options may be chosen on the product page -
Customer Passion
Build a customer culture that drives consistent, human-centred business results.… -
How to become a shiny diamond workbook
In my sixth management book ‘A Diamond in the Rough’…€ 15,00 Add to Cart This product has multiple variants. The options may be chosen on the product page -
Take-over
This book is only available in Dutch. Wat als je…